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Case study

Fun Friend Chicken

Local growth hacking and systemic acquisition strategies.

SMS subscribers (month 1)

0

owned audience

Sellout weekends

0

consecutive

Direct orders

0%

away from delivery apps

01

The problem

A newly launched premium local food franchise needed to rapidly establish market dominance relative to long-standing competitors in the neighborhood. Traditional flyer marketing and blanket social media posts weren't converting into foot traffic or delivery orders.

02

The insight

Local restaurant marketing thrives on hyper-targeted offers and user-generated content (UGC), not generic aesthetic food shots. We needed the local community to feel immense fear-of-missing-out (FOMO) engineered through structured virality.

03

The strategy

We created an exclusive "Secret Menu" campaign accessible only via SMS opt-in, paired with an aggressive local influencer push to seed the initial audience. This built an owned audience database rather than relying on delivery app algorithms.

04

The execution

Launched geo-fenced TikTok and Meta ads highlighting the Secret Menu. Integrated a seamless QR-code-to-SMS pipeline in-store. Invited top micro-food-bloggers in the city for exclusive tasting events on the condition of raw, un-edited review videos.

Experiment log

  1. Launch - Secret Menu1 week

    Gated inventory behind SMS opt-in. Seeded through micro-influencers with raw UGC.

  2. Geo-fence - TikTok + Meta10 days

    Neighborhood-level creative. Each post ended on the same CTA: text to unlock.

  3. In-store - QR to SMS5 days

    Every table became an opt-in surface. Instant conversion from first bite.

  4. Shift - direct orders2 weeks

    Texted exclusive offers, pulled delivery-app buyers back to zero-commission direct.

Outcome

What we delivered

  • Acquired an active SMS list of over 4,500 local residents in month one
  • Sold out core inventory three consecutive weekends
  • Transitioned 40% of standard delivery-app buyers to direct zero-commission orders
T
Insights by Tanmay

Local growth isn't about arbitrary Facebook ads; it's about engineered FOMO. By locking the best inventory behind a 'Secret Menu' SMS sequence, we stopped renting attention from delivery apps and forced the neighborhood to come to us.